Khmer Mansion Boutique Hotel

I have never in any city or country on earth experienced this level of care. I don’t think I have the words to convey just how special and incredible my stay was. I literally changed flights and cancelled my trip to Phuket to spend more time here. The attention to detail is next to none. The breakfast was phenomenal and can be brought to your room to enjoy on your balcony overlooking the pool (cannot recommend enough). The location of the hotel is perfect. They apologized for the noise of construction and Pub Street and offered ear plugs, but I never heard anything disruptive-not even on the balcony! It’s very walkable to all of the bars, restaurants, markets and spas you could ever need. I did a couples massage at the hotel (you can find cheaper massages in Siem Reap, but not as high quality especially if you’re looking for an intimate experience catered to your group). They also offer cooking classes I’m upset I didn’t get to try this stay, but will next! Now for what REALLY sets them apart. The staff. I don’t know if Walt Disney, Emirates and the royal family got together somewhere to train all of them or what. It’s the only option that makes sense. I truly felt like a queen reentering my castle surrounded by fans and family every time I returned to the hotel. They are AMAZING. Respectful, kind, attentive. Don’t bother looking at other places, just stay here. You will not regret it.

Not only was every member of the staff extremely friendly, they over-the-top caring. They made me feel like I was the only guest during each and every interaction we had. There are so many hotel choices in Siem Reap but the reviews of the hotel is what sold me. All of what you are reading it true. The staff, food, location, room, spa, pool and so much more exceed your expectations. I came to Cambodia to see Angkor Wat and the staff made sure I had breakfast to-go. It was also my birthday during my staff; the entire staff brought me a cake and wished me a very happy birthday.

This is THE BEST service I've ever had anywhere in the world. It's clean, comfortable, relaxed but still in amongst the city (literally outside the entrance but you wouldn't know) The staff will arrange anything you need at competitive rates. Leap and Sarah were a highlight of our stay. There is nothing that is too much trouble for the staff. And cold towels.....I miss the cold towles (that smell like heaven) and cold water every time you enter the lobby or throughout the day on any of the tours you arrange with them.

We had a wonderful stay here and would highly recommend to other travellers who are looking for a welcoming environment that is close to Pub Street (hit up tuk tuk driver The Cowboy if you see him down that way). From the moment we stepped foot on the property until the moment we left, we received outstanding service and the little touches, like being welcomed with a cold cloth and cold water every time we returned to the hotel, made it all the more memorable. The staff truly made us feel like royalty. We booked a Family Room (Connecting Room) for our stay, and this was the perfect set up for two adults and two older children. The rooms were spacious, clean, and the beds were the most comfortable we had during our two weeks of travelling. The breakfast (which was included in the room rate) was a la carte menu which had many different options including Western and Asian. We enjoyed the refreshing pool, the pool area was well maintained, and again the service poolside was outstanding. A thoroughly enjoyable stay, that was great value for money and definitely a place that we look forward to returning too one day.

It was a very warm welcome with spicy snack and virgin pina colada while staff does the check-in. Staff was very happy to receive us and made us feel very special at any interaction. We arrived in the wrong location and they organized their tuk tuk to the right place instantly, and they arranged another one for us to the bus terminal, all included. Late breakfast in room? no problem. Etc etc. Highly recommended. And the location is a small walk away from the nightlife of Pub Street.