Khmer Mansion Boutique Hotel

We have just spent the last couple of nights at Khmer Mansion and we’ve been absolutely blown away by the kindness and hospitality of the staff. In our travels, we’ve stayed at numerous hotels in different continents but in none of them have we been treated as well as we were in Khmer Mansion. Right from the first moment when we were warmly greeted in and given welcome drinks (very delicious pina coladas), a cold drink and towel, right up until our goodbyes where we were given scarves and walked to our transport, we felt very happy and relaxed. We cannot speak highly enough of Chhorvy who gave us so much of her time and also her knowledge/expertise of the area - we probably asked her well over 100 questions and she answered them all! Her English was fantastic and she was just genuinely extremely kind, warm and welcoming. She is a real asset to Khmer Mansion. We managed to have a couple of meals at the hotel and the food was delicious - on our first night we had some traditional Cambodian food (Khmer beef curry) and on our final day when we fancied some Western food we had yummy pasta! All of our food was served by Vicheka and a female whose name we unfortunately didn’t catch - both were really attentive throughout the meal and nothing was too much trouble. We also had breakfast at the hotel - you pre order from the menu the night before and advise what time you’re likely to be down. The breakfast was good quality and clearly freshly made. Our was comfortable and well cleaned. We were welcomed to lotus flowers all over our room and a welcome message on our bed! We noted from previous reviews that there have been issues re the sound from Pub Steer (which is completely out of the hotels control). We stayed mid-week and did not experience any issues with noise whatsoever and had a very comfortable sleep on both nights.

If I could rate this hotel 11 stars, I would. This is a wonderful property in a fantastic location right next to Pub Street and the street market. You have tons of restaurants and shops just steps away. The customer service of this hotel is off the charts. The staff is warm, welcoming and very attentive to all your needs. Everytime we left the hotel, even if just for half an hour, we were greeted by a smiling staff member with a cool wash cloth and a cold glass of water when we walked into the lobby. Every staff member made a point of asking our names and greeting us by name each day. When at the pool, we were brought a complimentary tray of fruit and ice tea. We were sad to leave!

Excellent hotel very well situated minutes walk from the Old Market and Pub Street. A warm and attentive welcome with staff going above and beyond throughout our stay. Lovely pool and basic but very comfortable rooms. Good breakfast with small buffet and several cooked options- pancakes with palm syrop was a favourite. Great coffee. Hotel organised super guide and driver for us over our 3 day visit to see temples and floating villages, and we went to their sister hotel for an Aspara dance and dinner evening. On site spa room by pool offering massages which could be booked at short notice. Great stay!

Breakfast was a top-notch. Staff excellent, almost to the point being too good. (exceeding the hospitality can be dangerous) FO Supervisor excellent.

Excellent location. Literally a 2 min walk to Pub Street and the Old Market, with several restaurants just outside the hotel. We stayed in 2 x interconnecting rooms (connected via a balcony) and there was ample space for a family of 5. The staff were super friendly and were always willing to help, despite the language barrier. Cold water and face towels provided upon each return to the hotel. Don't expect a 5 star hotel with facilities. Khmer Mansion felt more like a homestay with warm hospitality.